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Turbulent times

Turbulent times. So what are you going to do about it?

Many people in sales today are don't remember a significant economic downturn and so are destined to repeat the common mistakes.

Play the right movie


Selling Tips for the Younger Person

Recently I was approached by a couple of young people that were new to the role of selling in financial services. I was impressed by their keen desire to learn and quick grasp of the sales techniques we were discussing.


Selling Tips for Bank Tellers

Tellers have the toughest job in the world when it comes to selling. They are told to spot opportunities, cross sell products and services all while keeping their line ups to a minimum. Is it any wonder why they find it difficult to sell?


Making it easy to move the sale along

The goal in any sale is to keep things progressing toward a decision. It's when things stall that people start to lose interest – both the client and the sales person!


Just be a little bit better

One of the biggest mistakes we see in the financial services and insurance industries are companies trying to improve sales performance with a quick fix.